Policies
Shipping Policy
All orders are shipped through Canada Post. Please note that shipping times may vary, and occasional delays can occur due to postal service volume, weather, or other unforeseen factors.
We proudly offer shipping across Canada and international shipping. Shipping rates and delivery estimates are calculated at checkout based on your location.
Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your delivery.
If you have any questions about shipping or need assistance with your order, feel free to contact us at madaleine@bayandbloom.ca.
Return Policy
At Bay & Bloom Boutique, we want you to love your purchase. If for any reason you need to make a return, please review the following guidelines:
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Full Refund: Items may be returned for a full refund to the original method of payment within 10 days of purchase.
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Store Credit: After 10 days, eligible returns will receive a Bay & Bloom gift card for the value of the item.
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Condition of Items: All returned items must be unworn, unwashed, and in original condition with tags attached.
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Final Sale Items: Sale items are non-refundable and non-returnable.
If you have any questions, we’re always here to help!
How to Start a Return
To begin the return process, please contact madaleine@bayandbloom.ca with your order number and a brief reason for the return. We will guide you through the next steps to ensure a smooth and easy experience.
Privacy Policy
Bay & Bloom Boutique is committed to protecting your personal information. We collect only the information necessary to process your orders and provide customer support. Your information is kept secure and is never sold or shared with third parties, except as required to complete your purchase (such as payment processing or shipping). By using our website, you consent to our privacy practices.
If you have any questions, please contact us at madaleine@bayandbloom.ca.